We want you to be fully satisfied with every item that you purchase online from jacadiusa.com. If you are not satisfied with an item that you have purchased online at full price from our current season site you may return the item within 30 days for a full refund to your credit card, minus the shipping, handling, gift wrap, or other charges. Final Sale purchases from our sale site can not be returned or exchanged. Final Sale means FINAL SALE! No price adjustments on previous purchases.

The item must be returned in good condition, in original packaging (whenever possible), and with all paperwork, parts and accessories to ensure full credit.

If you have any questions/concerns about all internet orders, please contact us via email at internetsales@jacadiusa.com or Telephone # - 314-607-8966.

Please allow 7-10 days to receive your shipment. We ship via UPS ground, which takes up to 6 days to complete, depending on the distance required.

We make every effort to ensure that your order arrives in perfect condition. All products are carefully packed in accordance with the UPS guidelines.

Most orders ship within 2-3 days of your order. You will be notified via email if there is any reason for delay.

Shipping Fees -

All orders under $100 - $10 shipping fee
All orders over $100 - 10% of subtotal

Certain heavy or oversized items may be subject to higher shipping fees. Shipments to Puerto Rico are subject to higher delivery charges. Store will contact customer to let them know before shipping.